555tap Terms & Conditions

555tap is an online casino and sports betting platform operated specifically for players in Bangladesh. The platform provides access to sports wagering (including cricket, football, kabaddi, and other disciplines), live casino table games sourced from certified studios, and a library of over 1,500 slot and crash game titles. The platform is designed, localised, and maintained for adult Bangladeshi players aged 18 and above.

These Terms & Conditions govern every aspect of a player's relationship with 555tap, including account creation, deposits, withdrawals, bonus eligibility, gameplay conduct, and the resolution of disputes. They must be read in conjunction with the 555tap Privacy Policy and the Responsible Gaming policy, both of which form an integral part of this Agreement.

Where any conflict exists between this Agreement and any promotional communication, marketing material, or verbal statement made by a customer support representative, this Agreement shall take precedence.

To register and maintain an active account on 555tap, a player must satisfy all of the following eligibility conditions at all times:

• Be at least 18 years of age. Players aged under 18 are strictly prohibited from registering, depositing, or placing any wager on the platform.
• Be accessing the platform as an individual, natural person acting on their own behalf — not as an agent, representative, or nominee of any third party.
• Not be an employee, contractor, consultant, director, or officer of 555tap or any of its affiliated entities, game providers, or payment partners.
• Not be registered on any self-exclusion list or have been previously permanently banned from the 555tap platform.
• Have full legal capacity to enter into a binding contract under applicable law.
• Not be acting in any jurisdiction where online gambling is expressly prohibited under local law. It is the player's sole responsibility to determine whether accessing 555tap is lawful in their location.

Each individual is permitted to hold exactly one registered account on 555tap. The creation of multiple accounts by a single individual — whether under the same name, a variation of that name, or an entirely different identity — constitutes a material breach of this Agreement.

When registering, players must provide accurate, current, and complete personal information. Providing false, misleading, or incomplete registration details is grounds for immediate account closure and forfeiture of any balance held.

• Players are responsible for maintaining the confidentiality of their login credentials, including username and password.
• Players must notify 555tap support immediately upon becoming aware of any unauthorised access to their account.
• 555tap will not be liable for any loss arising from a player's failure to maintain the security of their account credentials.
• Account sharing — allowing any other person to access or use your 555tap account — is strictly prohibited.
• Players must keep their registered contact details, including mobile number and email address, up to date at all times.

Know Your Customer (KYC) verification may be required at registration or at any point thereafter. Players may be asked to submit a government-issued photo ID, proof of address, and/or proof of payment method ownership. Accounts that fail to complete KYC within the specified timeframe may have their withdrawal functionality suspended until verification is concluded.

555tap accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum and maximum transaction limits apply per method and are displayed within the platform cashier at the time of transaction.

• All deposits must originate from a payment account registered in the player's own name. Third-party deposits are not accepted and will be refunded where practicable.
• Deposits are credited to the player's 555tap wallet upon confirmation of payment from the relevant provider, typically within seconds for mobile money methods.
• Withdrawal requests are processed in the order they are received. 555tap aims to process approved withdrawals within 24 hours; processing times may vary depending on the selected payment method and verification status of the account.
• 555tap reserves the right to perform additional verification checks before processing any withdrawal request. Players may be asked to provide documentation confirming their identity and the source of funds.
• Funds deposited on the platform may only be withdrawn to the same payment method used for the original deposit, except where this is technically impossible, in which case an alternative arrangement will be agreed with the player in writing.
• 555tap does not charge platform-side transaction fees for standard deposits and withdrawals; however, the payment provider itself may apply its own charges, for which 555tap accepts no responsibility.
• All transactions are conducted in Bangladeshi Taka (৳ BDT). Currency conversion rates, where applicable, are determined by the relevant payment partner.

555tap offers a range of bonuses and promotional incentives to eligible players. Each promotion is governed by its own specific terms, which are published alongside the relevant offer. Players must read the individual promotion terms before opting in. The following general conditions apply to all bonuses unless a specific promotion's terms state otherwise:

• Bonuses are available to players aged 18 and above who hold a fully verified 555tap account.
• All bonus funds are subject to wagering requirements. The applicable wagering multiplier and eligible games will be stated in the promotion's specific terms. Bonus funds and associated winnings cannot be withdrawn until wagering requirements are fully satisfied.
• Each bonus promotion may only be claimed once per player, per household, per IP address, and per payment method, unless explicitly stated otherwise.
• Bonus abuse — including but not limited to multi-accounting, exploiting loopholes, collusion, or placing low-risk opposing bets to clear wagering requirements — is strictly prohibited and will result in bonus cancellation and potential account suspension.
• 555tap reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that any modification does not retroactively alter the terms of a bonus already credited to a player's account.
• If a player makes a withdrawal request while bonus funds are active in their account, the bonus and any associated winnings may be forfeited. The cash balance will be processed normally.
• Free spin winnings are typically capped at a maximum cashable amount as stated in the individual promotion terms.

All wagers placed on 555tap — whether on sports markets, live casino tables, or slot titles — are subject to the following general rules, supplemented by the specific rules published within each game or market:

• Once confirmed, a bet or wager cannot be changed, cancelled, or withdrawn, except where the platform explicitly provides a "Cash Out" or "Bet Edit" feature for the relevant market.
• In the event of a technical error, systems fault, or network failure during a game round or sports event, 555tap reserves the right to void affected bets and return stakes to the player's account.
• Sports odds are subject to change up until the moment a bet is accepted and confirmed. The odds displayed at the time of confirmation are the odds that apply to that wager.
• For live casino games, the rules of the specific game variant displayed on screen at the time of play govern the outcome. In cases of dispute, the game log recorded on the provider's server is the definitive record.
• Minimum and maximum stake limits apply to all markets and game types. These limits are displayed within the relevant game interface or betting market.
• 555tap reserves the right to limit, restrict, or close betting access for any player at any time, without obligation to provide a reason, where this is deemed necessary to protect the platform's commercial or operational integrity.

555tap is committed to maintaining a fair and secure gaming environment for all players. The following conduct is strictly prohibited and constitutes a material breach of this Agreement:

• Use of automated scripts, bots, macros, or any software designed to interact with the 555tap platform without direct human input.
• Exploiting software bugs, glitches, or vulnerabilities to gain an advantage. Any player who discovers such an error must report it to support immediately and must not exploit it further.
• Collusion with other players, dealers, or any third party to influence the outcome of a game or sporting event.
• Match-fixing, spot-fixing, or placing bets on the basis of insider information about a sports event's outcome.
• Fraudulent chargebacks on deposits, or any other attempt to defraud 555tap or its payment partners.
• Impersonating another person or misrepresenting your identity in any communication with 555tap.
• Conducting any activity on the platform that could be construed as money laundering or the processing of criminally derived funds.

Upon detection of any prohibited conduct, 555tap will immediately suspend the relevant account, void all active bets and bonuses, withhold any pending withdrawal, and pursue all available legal remedies. Evidence of prohibited conduct will be retained and may be submitted to law enforcement or regulatory authorities.

555tap collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of this Agreement and should be read carefully alongside these Terms & Conditions. By registering an account, players consent to the collection and use of their personal data as described in that policy.

• Personal data is used for account administration, identity verification, fraud prevention, regulatory compliance, customer support, and the delivery of personalised promotional communications where the player has opted in.
• 555tap employs SSL encryption and secure server infrastructure to protect player data against unauthorised access, loss, or disclosure.
• Player data is never sold to unaffiliated third parties for commercial marketing purposes without explicit consent.
• Players have the right to request access to the personal data 555tap holds about them, and to request correction of any inaccurate information.

All content on the 555tap platform — including but not limited to the brand name, logo, website design, text, graphics, game interfaces, software, audio, and video — is the intellectual property of 555tap or its respective licensors and is protected by applicable intellectual property law.

• Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal entertainment purposes.
• No content from the 555tap platform may be copied, reproduced, distributed, publicly displayed, or adapted in any form without the prior written consent of 555tap.
• The names and branding of game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — are the trademarks of their respective owners and are used under licence.

To the fullest extent permitted by applicable law, 555tap and its directors, employees, affiliates, and service providers shall not be liable for any of the following:

• Any loss of winnings, revenue, profits, data, or goodwill arising from a player's use of or inability to access the platform.
• Any indirect, incidental, special, consequential, or punitive damages arising out of or related to this Agreement or the platform, even if 555tap has been advised of the possibility of such damages.
• Interruptions to service caused by circumstances outside 555tap's reasonable control, including internet outages, telecommunications failures, power cuts, natural disasters, or acts of government.
• Any loss arising from a player's own negligence, including failure to safeguard account credentials or compliance with the terms of any bonus offer.

Nothing in this section shall exclude or limit 555tap's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

555tap is firmly committed to the principles of responsible gaming. Gambling is intended to be a form of adult entertainment and should never be pursued as a method of generating income or of recovering financial losses.

• Players may set daily, weekly, or monthly deposit limits from within their account settings at any time. These limits take effect immediately when reduced.
• A cooling-off period (temporary self-exclusion) of between 24 hours and 6 months can be activated by contacting customer support or via the platform's responsible gaming tools.
• Permanent self-exclusion is available upon written request to the support team. Once a permanent exclusion is in place, it cannot be reversed for a minimum of 12 months.
• Players who believe their gambling has become problematic are strongly encouraged to seek assistance from qualified support organisations and to contact 555tap support to activate appropriate account restrictions.

For full details of the tools and resources available, please refer to the 555tap Responsible Gaming page.

555tap reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, without prior notice, in any of the following circumstances:

• Breach of any provision of this Agreement.
• Provision of false, incomplete, or misleading registration information.
• Failure to complete KYC verification within a specified timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• A player's self-exclusion request being processed on another gambling platform where information-sharing arrangements are in place.
• Conduct that is abusive, threatening, or harmful toward 555tap staff or other players.

Upon account termination for cause, any remaining real-money balance will be handled in accordance with the outcome of any investigation. Where no wrongdoing is established, legitimate balances will be returned to the player via their registered payment method. Bonus balances and associated winnings are forfeited upon termination for cause in all circumstances.

Players may request voluntary account closure at any time by contacting the support team. Pending wagers and bonus completion requirements will be addressed at the time of closure.

555tap reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, we will use reasonable efforts to notify registered players via email or an in-platform notification. The updated Terms & Conditions will take effect from the date of publication on this page.

Continued use of the 555tap platform after the publication of revised Terms & Conditions constitutes the player's acceptance of those revisions. If a player does not agree with any amendment, they must cease using the platform immediately and contact support to arrange account closure and any applicable balance return.

The most current version of these Terms & Conditions is always available at 555tap.net/terms-conditions and supersedes all prior versions.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 555tap platform, please contact our support team using the details below. All formal correspondence should be submitted in writing via email.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the platform interface
• Email response target: within 4 hours during standard operating periods

For issues related to responsible gaming, self-exclusion, or account restrictions, our dedicated responsible gaming team can be reached through the same channels. Please refer to the Responsible Gaming page for further guidance and external support resources.